We hope the information supplied below assists you with your queries. Please do not hesitate to contact our office during business hours to speak to your property manager.
Our email for all enquiries is admin@mylonas.com.au
Business hours
Monday to Friday 9am – 5pm
Saturday 9am- 12 noon
Enquiries
If we do not have a suitable property available please fill in the Tenant Enquiry form online and you will automatically go onto our database to match to a property in the future. Download Tenant Enquiry form
Tenancy Application
Your Tenancy Application form may be lodged either online, by fax, post, or in person.
Download Tenancy Application form
Rental payments
Please ensure that your rent is always paid in advance.
For further information on how to pay your rent please refer to your residential tenancy agreement.
Water usage accounts can also be paid with your rent payments.
Gas, electricity and telephone
It is the responsibility of the tenant to arrange connection of the following:
Country Energy on 13 2356
AGL on 13 1245
Telstra on 13 22 00
Bond
Your rental bond is a form of ‘insurance’ against a tenant damaging the property as a result of negligence or misuse, or leaving the property without notice. The bond is lodged with the Rental Bond Board for the duration of the tenancy, provided that the property is left as near as possible to the condition it was in when the tenancy commenced, and no rent is outstanding, the bond is refunded. Fair wear and tear is expected.
Condition Report
An inspection report is taken at the commencement of the residential agreement and again on vacating, the report is in triplicate and the tenant should check the condition of the premises against the report and return the copy of the report to our office within seven days.
Repairs and Maintenance
We ask that all repairs be put in writing, you may either come into our office or fill out our ‘repair request form’ online Download Repair Request form
Notice to Vacate
Notice must be given in writing to this office in accordance with the terms of the residential tenancy agreement. You can lodge this form online, or in person. Please read ‘the renting guide’ for full information on ending your tenancy.
Download Notice to Vacate form
Keys
Upon signing the residential tenancy agreement, the tenant will be issued with one set of keys. Our office in case of emergency, should always retain a spare set of keys. When vacating, please ensure that all keys are returned to this office promptly.
Insurance
Tenants belongings are not covered by the landlord’s insurance and we advise you to insure your personal possessions against damage, theft or loss.
Garbage
A bin is supplied through the local council and all rubbish must be placed accordingly, including recyclables, where a recycling bin is supplied.
General
Please thoroughly read through your residential tenancy agreement and ‘the renting guide’ provided to you on signing your agreement and be aware of your obligations and rights as a tenant.
If you require any further information regarding your residential tenancy agreement, please do not hesitate to contact your property manager.
The renting guide can also be viewed on: http://www.fairtrading.nsw.gov.au/Tenants_and_home_owners/Renting_a_home.html